Student Insurance

Student Login

FAQ


Details about your plan, including eligibility, how to enroll, benefits, and co-pays can be found in your school’s plan brochure. To view the plan brochure, click here, then search for your school.
Our student portal site is the best place to find all of your plan information. Once you create a Student Account, you will gain access to the portal, which contains enrollments, waivers, informational resources, and important messages about your plan. Click here to create your Student Account.
For coverage options for non-students, graduating students, or students that don’t qualify for school health insurance plans, you can contact GoHealth by calling 1-855-579-9203 or visiting www.gohealthcoverage.com/student.
The policy number can be found on the cover of your school’s plan brochure.
Payment is due in full at time of enrollment. If you are automatically enrolled into the plan, your student account will be charged. If enrolling yourself or your dependents either through our online system or paper form, we accept Visa, MasterCard, Discover Card, and money orders/bank checks.
Refunds are only issued for specific circumstances. Please see Please see your school’s plan brochure for more details.

If your school’s plan offers dependent coverage, insurance may be purchased during the enrollment period. Please see your school’s plan brochure for more details.

Medical ID cards are most commonly provided in electronic format. If an electronic ID card is available, you can view it by following the instructions listed on your insurance carrier’s website. If the insurance carrier prints ID cards (usually upon request), it will be mailed to your current address on file; you will typically receive it within a few weeks of the date your coverage begins. If you have not yet received your id card, or need a replacement, please contact our Customer Care Unit at 1-800-853-5899 M-F, 8am-5pm PST, or send us a message.

Each time you visit a health care provider, make sure you present your medical ID card. Your medical ID card gives the provider the information they need to bill your insurance carrier. The provider then submits claims to the carrier for payment, and any remaining balance owed will be billed to you.

First, please visit your campus health center, if available. Please note that some medical plans require written permission from the campus health center before you visit an off-campus medical provider. It is not mandatory that you use a provider within your plan’s network. However, you may pay higher coinsurance, or in some cases, you may not be covered when using an out-of-network provider. Please see your school’s plan brochure for more details. If an emergency exists, please call 911.

To obtain a Certificate of Coverage (Letter of Creditable Coverage), call our Customer Care Unit at 1-800-853-5899 M-F, 8am-5pm PST, or send us a message.

Call our Customer Care Unit at 1-800-853-5899 M-F, 8am-5pm PST, or send us a message.


Student Insurance

10940 White Rock Road 2nd Floor, Rancho Cordova, California 95670